Terms & Conditions

Welcome to Unique Soap. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Website Use

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, or interfere with its operation.

2. Products

We make every effort to ensure that product descriptions, photographs, ingredients, colors, fragrances, sizes, and other information are accurate. However, because our soaps are handcrafted, minor variations in appearance, color, texture, or fragrance may occur.

3. Product Use

Our soaps are intended for external use only. Please read the ingredient information before use.

If you have sensitive skin, allergies, or concerns about a particular ingredient, we recommend checking the product ingredients and consulting an appropriate professional before use.

Discontinue use if irritation or an allergic reaction occurs.

4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and shipping address.

We reserve the right to cancel or refuse an order in circumstances including suspected fraud, incorrect pricing, product unavailability, or inaccurate order information.

5. Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

Payment must be successfully completed before an order is processed unless otherwise agreed by Unique Soap.

We reserve the right to correct pricing or listing errors and, where necessary, cancel an affected order and provide a refund for any payment already received.

6. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Delivery times are estimates and may vary because of courier delays, weather, public holidays, customs procedures, or other circumstances outside our control.

Unique Soap is not responsible for delays caused by third-party delivery providers after an order has been dispatched.

7. Returns & Refunds

Because soaps are personal-care products, opened or used products may generally not be eligible for return or exchange for hygiene reasons.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us promptly with your order details and photographs of the package and product.

Refunds or replacements will be handled according to our Shipping & Returns Policy.

8. Intellectual Property

All website content, including logos, photographs, product descriptions, graphics, designs, text, and branding, belongs to or is licensed to Unique Soap unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

9. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools, or other external services. Their use may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, Unique Soap will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and the updated version will apply from the date of publication.